Responsibilities:
Manage day-to-day e-commerce operations and order processing
Coordinate inventory, dispatch, logistics, and returns
Manage operations across marketplaces and D2C website
Monitor order accuracy, delivery timelines, and customer issues
Coordinate with warehouse, customer support, and other teams
Track sales, operational performance, and prepare reports
Identify operational issues and improve processes
Requirements:
2–5 years of experience in e-commerce operations
Experience with marketplaces such as Amazon, Flipkart, Myntra, etc.
Valuable knowledge of inventory, order management, and logistics
Robust communication, coordination, and problem-solving skills
Valuable working knowledge of Excel/Google Sheets
Ability to manage multiple tasks and teams efficiently