Key Responsibilities
-Manage day-to-day backend operations related to examinations for distance-learning students.
-Handle inbound and outbound calls with students regarding examination-related queries.
-Coordinate exam forms, registrations, schedules, admit cards, results, and other examination processes.
-Verify student details, eligibility, and examination-related documents.
-Follow up with students for pending forms, documents, fees, or other exam requirements.
-Coordinate with universities and internal academic teams for examination-related activities.
-Resolve student queries related to exam dates, centers, admit cards, results, and examination procedures.
-Maintain accurate student and examination records in Excel/Google Sheets and internal systems.
-Track pending cases and ensure timely follow-up and closure.
-Prepare examination-related reports and MIS as required.
-Ensure accuracy of student data and proper documentation.




-Maintain professional communication with students and university representatives.

Requirements
Graduate in any discipline.
-0–1 years of experience in backend operations, calling, examination, academic operations, distance education, or EdTech.
-Valuable communication skills in English and Hindi.
-Positive knowledge of MS Excel/Google Sheets.
-Strong follow-up, coordination, and problem-solving skills.
-Good attention to detail and data accuracy.
-Comfortable handling calls as well as backend administrative work.
-Prior experience dealing with universities or examination processes will be an advantage.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:
Flexible schedule
Paid sick time
Paid time off

Language:
English (Required)

Location:
Noida Sector 16, Noida, Uttar Pradesh (Required)

Work Location: In person

📌 Backend Executive Sector 16
🏢 IMTS Institute
📍 Sector 16