Job Description – Telecaller Executive

Position: Telecaller Executive
Department: Sales / Customer Support
Location: New Delhi
Experience: 0–3 Years
Employment Type: Full time

Job Summary

We are looking for a confident and energetic Telecaller Executive to handle customer/dealer calls, generate leads, follow up with prospects, and support the sales team in achieving business targets.

Key Responsibilities
Make outbound calls to customers, dealers, distributors, and potential leads.
Generate and qualify leads through telephonic communication.
Explain company products, features, pricing, and offers to customers.
Follow up with existing and prospective customers regularly.
Maintain proper records of calls, leads, follow-ups, and customer status.
Update customer and lead information in the CRM system.
Coordinate with the sales team for lead conversion and customer requirements.
Handle customer queries and provide appropriate information.




Achieve daily/weekly/monthly calling and lead-generation targets.
Prepare regular reports on calls, leads, follow-ups, and conversions.
Maintain skilled communication and valuable customer relationships.

Required Skills
Good communication and interpersonal skills.
Hindi and English communication skills.
Confident and polite telephone manner.
Basic computer knowledge and MS Office skills.
Knowledge of CRM software will be an advantage.
Good follow-up and convincing skills.
Target-oriented and self-motivated.
Ability to work effectively in a team.

Qualification

12th Pass / Graduate in any stream.

Key Performance Indicators (KPIs)
Number of calls made.
Qualified leads generated.
Follow-up completion.
Lead conversion.
Customer/dealer engagement.
Achievement of assigned targets.

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Caller Executive North Sikkim (India)
🏢 Amaryllis Appliances India Private
📍 India