We are looking for a confident and enthusiastic Telecalling Executive with at least 6 months of experience to handle customer calls, follow up with leads, and support business development activities.
Responsibilities
Make outbound calls to prospective and existing customers.
Handle inbound customer calls and respond to queries professionally.
Follow up with leads and maintain regular communication with customers.
Explain company products and services clearly to customers.
Generate and qualify leads through telecalling.
Maintain accurate records of calls, leads, and customer interactions.
Achieve daily, weekly, and monthly calling targets.
Coordinate with the sales team for lead conversion and follow-ups.
Handle customer concerns and escalate issues when required.
Provide regular updates on call status and lead progress.
Requirements
Minimum 6 months of experience in telecalling, customer service, or sales.
Valuable verbal communication and interpersonal skills.
Ability to communicate confidently with customers.
Basic knowledge of MS Office and maintaining records.
Target-oriented and self-motivated.
Ability to handle multiple customer calls and follow-ups.
Tamil and English communication is required.
Knowledge of additional languages such as Telugu, Malayalam, Hindi, or Kannada will be an advantage.
Key Skills
Telecalling
Customer Handling
Lead Generation
Lead Follow-up
Communication Skills
Sales Coordination
Customer Relationship Management
Target Achievement
Negotiation Skills
MS Office
Pay: ₹10,000.00 - ₹12,000.00 per month
Advantages:
Cell phone reimbursement
Internet reimbursement
Provident Fund