We are looking for a Relationship Executive to manage and strengthen relationships with existing and prospective donors. The role involves regular interaction, resolving queries, ensuring a positive experience, and supportin retention.
Key Responsibilities
Interact with people through calls, WhatsApp, email, and other channels.
Handle and resolve queries, complaints, and payment-related issues.
Maintain regular follow-ups and build long-term relationships.
Coordinate with Finance and Operations teams to resolve issues.
Maintain accurate records and communication history.
Collect feedback and identify prospects for engagement and retention.
Required Skills
Excellent communication and interpersonal skills.
Empathy, patience, and a donor-first attitude.
Solid follow-up and problem-solving skills.
Positive knowledge of MS Excel/Google Sheets and CRM systems.
Ability to handle difficult conversations professionally.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Relationship Executive Kopri
🏢 Nanhi Pari Foundation
📍 Kopri
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