Service Advisor – Premium Passenger Cars

Company: Confidential
Location: Kandivali, Mumbai, Maharashtra
Job Type: Full-time
Department: Automobile Service / After-Sales
Experience: 3+ years

Job Description

A reputed automobile dealership is looking for an experienced Service Advisor to manage the complete service experience for customers at its premium passenger-car service centre in Kandivali, Mumbai.

Roles and Responsibilities
Handle customer visits and understand vehicle service requirements.
Inspect vehicles and record customer complaints accurately.
Prepare job cards and service estimates.
Explain repair work and service requirements to customers.
Coordinate with technicians and workshop teams.
Provide regular updates on vehicle service progress.
Handle customer queries and service-related complaints.
Ensure proper coordination between customers and the workshop.
Support vehicle quality checks and final delivery.
Maintain customer satisfaction and follow service centre standards.





Requirements
Minimum 3 years of relevant experience as a Service Advisor / Automotive Service Advisor / Service Consultant.
Experience in passenger-car dealerships or automobile service centres.
Experience with premium passenger-car brands is preferred.
Candidates from other passenger-car brands with strong service-advisor experience may also be considered.
Valuable automotive knowledge and understanding of vehicle servicing.
Solid customer handling and communication skills.
Automobile / Mechanical background preferred.

Significant: This position is for passenger-car service experience. Candidates with only commercial vehicles, trucks, buses, JCB, heavy equipment or two-wheeler service experience are not suitable.

Interested candidates can apply with their updated resume.

Pay: Up to ₹50,000.00 per month

Work Location: In person

📌 Service Advisor Kandivali
🏢 Aretius Advisory
📍 Kandivali