CRM Executive

Experience: 6 Months – 1 Year
Location: Calicut
Employment Type: Full time(9:30am t0 5:30pm)

Job Responsibilities:
Manage customer relationships and handle customer queries through calls, WhatsApp, and other communication channels.
Follow up with leads, students, and clients regularly.
Maintain and update CRM records and customer information.
Coordinate with the sales, marketing, and academic teams for smooth customer handling.
Track leads, follow-ups, conversions, and pending enquiries.
Ensure timely responses and provide proper customer support.
Prepare daily/weekly CRM and follow-up reports.
Maintain valuable relationships with existing and potential customers.

Requirements:
6 months–1 year of experience in CRM, customer relationship management, telecalling, sales support, or a similar role.
Good communication and interpersonal skills.
Basic knowledge of CRM tools and MS Office/Google Workspace.
Ability to manage multiple follow-ups and maintain accurate records.
Positive attitude, patience, and positive problem-solving skills.

Benefits:
Cell phone reimbursement
Commuter assistance

Work Location: In person

📌 Crm Executive Kozhikode
🏢 CODEBRUCKE PRIVATE
📍 Kozhikode