Make and receive calls from customers/patients.
Handle enquiries and provide information about the company’s services.
Follow up with leads and interested customers.
Explain services clearly and assist customers with their queries.
Schedule appointments and coordinate with the concerned department.
Maintain daily records of calls, leads, follow-ups, and conversions.
Convert enquiries into appointments/visits.
Achieve assigned daily and monthly targets.
Maintain qualified and polite communication with customers.