Key Responsibilities
Administer RSA Archer platform including users, roles, permissions, and access control.
Troubleshoot Archer issues and perform root cause analysis.
Manage system configuration, security settings, and access controls.
Monitor and troubleshoot data feeds and data publication jobs.
Support Archer upgrades, patches, enhancements, and maintenance activities.
Handle DR activities and certificate lifecycle management.
Manage ServiceNow incidents, service requests, and change requests while ensuring SLA adherence.
Create and maintain runbooks, SOPs, and knowledge base documentation.
Provide on-call support for critical Archer issues when required.

Required Skills
Strong experience in RSA Archer Administration.
Knowledge of Access Control, Role Management, Data Feeds,



and Web Services.
Knowledge of Calculations and Data Driven Events.
Positive troubleshooting and RCA skills.
Basic SQL knowledge.
Understanding of Active Directory.
Good written communication and documentation skills.
Experience working in shift-based or high-volume support environments.

Good to Have
Knowledge of Windows Server.
Experience with DR activities.
Experience with certificate lifecycle management.
ServiceNow experience.

Pay: ₹318,475.07 - ₹1,389,267.38 per year

Perks:
Adaptable schedule

Work Location: In person

📌 Rsa Archer Administrator Hyderabad (India)
🏢 ASV Consulting Services
📍 India