About the Role

We are looking for a motivated and result-oriented Inside Sales Executive to support our sales team by handling customer inquiries, generating leads, following up with prospects, preparing quotations, and converting opportunities into sales.

Key Responsibilities
Handle incoming customer inquiries through calls, WhatsApp, email, website, IndiaMART, Alibaba and other platforms.
Generate and qualify current sales leads.
Make regular follow-up calls and messages with existing and potential customers.
Understand customer requirements and suggest suitable products/machines.
Prepare and share quotations, product details and other required information.
Coordinate with the sales team, production and other departments for customer requirements.
Maintain accurate customer and lead information in the CRM.
Follow up on old, active and lost leads for potential conversion.
Maintain daily sales activity and follow-up reports.




Coordinate with customers regarding orders, payments, dispatch and other sales-related requirements.
Build and maintain strong customer relationships.
Achieve assigned monthly sales and lead-conversion targets.
Support the sales team in achieving overall business targets.

Required Skills
Good communication and convincing skills.
Good telephone etiquette and follow-up skills.
Basic knowledge of MS Excel and CRM software.
Valuable email and WhatsApp communication skills.
Ability to understand customer requirements.
Strong negotiation and relationship-building skills.
Target-oriented and self-motivated approach.
Ability to coordinate with multiple departments.
Valuable command of English, Hindi and Gujarati is preferred.

Pay: ₹11,000.00 - ₹25,000.00 per month

Work Location: In person

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