Roles and Responsibility
Develop and implement comprehensive training programs to improve voice quality and communication skills.
Conduct one-on-one coaching sessions with employees to identify areas of improvement and provide personalized feedback.
Collaborate with other teams to ensure consistent application of training principles across the organization.
Monitor progress, track results, and adjust coaching strategies as needed.
Stay updated on industry trends and best practices in voice coaching and training.

Job Requirements
Proven experience in voice coaching or a related field, preferably in a BPO or call center setting.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team.
Robust analytical and organizational skills, with attention to detail.
Familiarity with adult learning principles and instructional design methodologies.
Proficiency in using technology for training and coaching purposes.

📌 Voice Coach Malad
🏢 TP
📍 Malad