Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Collaborate with internal teams to improve overall customer experience.
Develop and maintain solid relationships with customers.
Identify and escalate potential issues to senior management.
Analyze customer feedback and suggest improvements.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced setting and handle multiple tasks.
Solid problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to work collaboratively as part of a team.
Strong attention to detail and organizational skills.
A graduate degree is required.
At least 6 months of banking experience is mandatory.
📌 Customer Relations Executive Malad
🏢 TP
📍 Malad
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