Roles and Responsibility
Provide exceptional customer service through chat support.
Respond to customer inquiries and resolve issues professionally.
Utilize robust communication skills to build rapport with customers.
Collaborate with internal teams to enhance customer experience.
Maintain accurate records of customer interactions.
Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
Excellent language proficiency, preferably B2.
Undergraduate degree from a recognized institution.
Minimum 6 months of experience in a similar role.
Robust problem-solving and analytical skills.
Ability to work in a quick-paced environment and meet deadlines.
Excellent interpersonal and communication skills.