Role & responsibilities
Handle inbound customer calls and chats professionally and confidently.
Understand customer needs and identify sales opportunities.
Recommend suitable Microsoft hardware and software solutions.
Address questions and objections and close sales where possible.
Determine the appropriate next step based on customer intent.
Maintain accurate customer information in CRM/sales tools.
Share Voice of Customer and business feedback to improve customer experience.
2+ years of sales/telesales experience preferred.
Commercial customer experience preferred; 3C product experience is a plus.
Native or near-native proficiency in the supported language.
Solid communication, interpersonal, and negotiation skills.
Familiarity with CRM and sales tools.
Typing speed of approximately 55 WPM in English or equivalent local language.
Positive knowledge of Microsoft Office, Excel, Outlook, hardware, and key competitors.

📌 Smb Hardware Sales Advocate Hyderabad
🏢 Pi Square Technologies
📍 Hyderabad