Role & responsibilities
Customer support role
Voice/Non Voice
Email/ Chat blended
Preferred candidate profile
Education:12th
Experience: Freshers can apply
Skills:
Exceptional verbal communication and active listening skills in English and Hindi (regional language proficiency is a bonus).
Strong problem-solving abilities and a calm demeanor when handling irate customers.
Perks and advantages
Market-competitive salary package with performance-based monthly incentives.
Comprehensive medical insurance and accidental insurance coverage.
Free transport facility (pick-up and drop-off) for night shifts.
Defined career progression paths with prospects to move into internal banking operations or team lead roles.