Roles and Responsibility
Develop and implement operational strategies to achieve business objectives.
Manage and supervise a team of professionals to ensure high-quality service delivery.
Analyze operational data to identify areas for improvement and optimize processes.
Collaborate with cross-functional teams to drive business expansion.
Ensure compliance with industry standards and regulatory requirements.
Foster a culture of continuous learning and development within the team.
Job Requirements
Proven experience in operations management or a related field.
Robust leadership and team management skills.
Excellent communication and problem-solving abilities.
Ability to work in a rapid-paced setting and adapt to changing priorities.
Strong analytical and decision-making skills.
Experience in the BPO/Call Centre industry is preferred.
📌 Operations Manager Mumbai (India)
🏢 TP
📍 India
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