A bachelors degree in computer science, Information Technology, or a related field is typically required.
Strong background in IT systems, networks, and software applications, with hands-on experience.
Proven experience leading or supervising a technical team.
Excellent problem-solving, analytical, and diagnostic skills.
Solid communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical audiences.
Experience with monitoring and log management tools (e.g., Splunk, Nagios, Grafana, Zabbix).
Resilience and adaptability to work in a quick-paced, high-pressure environment.
Strong organizational and time-management abilities.
A proactive and creative mindset focused on continuous improvement.
Familiarity with DevOps practices and tools for continuous integration and delivery (CI/CD).
Relevant technical or project management certifications (e.g., ITIL, PMP) are often preferred.
SSIS
Monitoring Tool Experience (Zabbix/Nagios)
VMWare or VSphere
Outsystems
Java Web App Servers (Wildfly or JBoss)
Ticketing tool JIRA.

📌 Technical Support Team Lead Bengaluru
🏢 SG Lottery India
📍 Bengaluru