Duville Estates Private Limited is looking for an experienced Pre-Sales professional to manage lead tracking, customer engagement, follow-ups, site visit monitoring, and CRM activities for its real estate projects.

Key Responsibilities
Monitor and track daily incoming leads through website, outdoor advertising, walk-ins, and other channels.
Track organic website traffic and lead performance.
Manage daily productivity of the pre-sales team, including outbound calling and repeat site-visit follow-ups.
Monitor and audit site visits to identify challenges and improve conversion.
Generate and maintain reports for weekly business reviews.
Drive customer referrals and loyalty initiatives from existing customers.
Engage with existing customers through multiple channels to encourage repeat purchases and referrals.
Ensure timely and consistent follow-ups with prospects to avoid lead drop-offs.
Maintain accurate records of leads, site visits, revisits, and pipeline updates.
Ensure compliance with internal processes, pricing guidelines, floor plans,



and apartment specifications.
Handle customer escalations and support the team in resolving customer queries.

Required Skills
Strong communication, customer handling, and negotiation skills.
Valuable escalation-handling and problem-solving abilities.
Solid follow-up and lead-conversion skills.
Experience in monitoring and auditing site visits and sales data.
Valuable knowledge of CRM software and reporting tools.
Understanding of real estate sales and pre-sales processes.
Ability to manage and coordinate with a pre-sales team.

Education & Experience
Bachelor's degree, preferably in Marketing or a related field.
5 - 8 years of total experience, with relevant experience in the real estate industry.
Practical knowledge of marketing concepts and real estate operations.
Hands-on experience in managing CRM software, lead pipelines, and sales reports.

📌 Presales Manager Pune (India)
🏢 Duville Estates
📍 India