19 Sep
|
Next Creation Software
|
India
19 Sep
Next Creation Software
India
Roles and Responsibilities
Provide technical support to customers via phone, email, or chat for desktop applications, including troubleshooting and resolving issues related to Windows, Mac, UNIX, Core Java, JavaScript, REST APIs, SASS applications.
Troubleshoot complex technical problems using various tools such as debugging software and online resources.
Collaborate with internal teams to resolve customer complaints and improve overall product quality.
Develop solid relationships with customers by providing excellent communication skills and empathy towards their needs.
Stay up-to-date with industry trends and best practices in technology to maintain expertise.
📌 Technical Support Associate Noida (India)
🏢 Next Creation Software
📍 India