19 Sep
|
Recruito
|
Bengaluru
19 Sep
Recruito
Bengaluru
Responsibilities
Conduct onboarding and product training for customer service advisors.
Train teams on insurance products, IRDAI guidelines, and CRM processes.
Conduct sessions on communication, call handling, and problem-solving.
Identify performance gaps and create training modules.
Conduct refresher training on current products and process updates.
Requirement
Training experience in BPO, contact center, or customer service.
BFSI experience preferred
Excellent verbal and written communication skills.
Robust presentation and audience-engagement skills.
📌 Senior Trainer Customer Service Bengaluru
🏢 Recruito
📍 Bengaluru