19 Sep
|
Quikkred
|
Delhi
Company Description Quikkred is a technology-enabled credit platform focused on providing fast, reliable loans to salaried individuals across India. The company leverages intelligent underwriting, data-driven decision-making, and strong compliance frameworks to deliver transparent credit solutions. Quikkred aims to make access to finance simpler and more tailored to the needs of the contemporary workforce.
Team members work in a dynamic workplace where technology and finance intersect to improve customer experience and trust.
Role Description This is a full time, on-site Collection Executive role based in Delhi, India. The Collection Executive will be responsible for following up with customers on overdue payments through phone calls, emails, and other approved communication channels.
Qualifications
Contact customers via phone, email, or in person to collect overdue payments
Follow up on outstanding invoices and negotiate payment plans when required
Maintain accurate records of customer interactions and payment status
Monitor aging reports and prioritize high-risk accounts
Resolve customer queries related to billing and payment discrepancies
Coordinate with internal teams (sales, finance, legal) for dispute resolution
Ensure compliance with company policies and applicable collection laws
Achieve monthly collection targets and reduce delinquency ratios
Escalate non-responsive or high-risk accounts as per escalation matrix.
Handle NPA (Non-Performing Asset) cases, including recovery follow-ups, settlement negotiations, and coordination for legal action where required
📌 Collection Executive Delhi
🏢 Quikkred
📍 Delhi