19 Sep
|
Tathagat Ashok
|
India
19 Sep
Tathagat Ashok
India
Guest Greeting & Farewell: Welcome arriving guests with warmth, manage check-in/check-out flows smoothly, and provide a pleasant departure.
VIP Management: Oversee VIP arrivals, complete pre-registration formalities, and inspect special room setups and amenities.
Complaint Handling: Address and resolve guest concerns or complaints quickly and efficiently.
Information & Concierge Support: Provide detailed information about the hotel, local attractions, events, and promotions.
Department Coordination: Coordinate with housekeeping and front desk teams to ensure room readiness and smooth shift handovers.
Feedback Collection: Gather guest reviews and preferences during departure to help improve future stays.
Required Skills & Qualifications
Education:
A bachelor's degree in Hotel Management, Hospitality, or a related field.
Communication: Excellent verbal and written command of English, plus proficiency in additional languages.
Personality: Outgoing, empathetic, qualified, and patient with a solid customer-first attitude.
Organization: Ability to multi-task, manage time efficiently, and remain calm under pressure in busy settings.
Pay: ₹21,000.00 - ₹25,000.00 per month
Benefits
Commuter assistance
Food provided
Work Location: In person
📌 Guest Relation Executive Rajgir (India)
🏢 Tathagat Ashok
📍 India