Sprinklr
Years delivering contact centre or CCaaS implementations
Experience with platforms such as Genesys, Amazon Connect, Cisco Webex, RingCentral or similar
Robust understanding of voice technologies (VoIP, SIP, RTP, WebRTC)
Experience in solution architecture, integrations, and API design
Proven track record delivering complex enterprise projects
Solid client-facing communication and stakeholder management skills Ability to manage multiple projects in a fast-paced workplace Architect and implement end-to-end integration solutions
REST APIs, Postman
Middleware/iPaaS platforms (e.g., MuleSoft, Boomi, Azure Integration Services)
API orchestration and data transformation (JSON/XML)
ETL/ELT pipelines for customer interaction data
Authentication mechanisms: OAuth 2.0, SAML, OpenID Connect, API keys, iPaaS platforms, and enterprise API gateways.
JSON, XML, CSV, Kafka
Java, Python, Node.js, or .NET
📌 Implementation Consultant And Integration Developer Bengaluru (India)
🏢 Infosys
📍 India