Role Overview The role involves handling customer interactions through voice support, addressing customer requirements, and supporting upselling and cross-selling activities.
Key Responsibilities
Handle customer queries and provide appropriate support.
Communicate with customers through voice processes.
Understand customer requirements and provide relevant solutions.
Identify suitable upselling and cross-selling opportunities.
Maintain skilled and effective customer interactions.
Required Skills
1–3 years of experience in Voice Process, Customer Support, or BPO.
Experience in upselling and cross-selling.
Robust customer handling and communication skills.
Proficiency in English, Hindi, and Bengali.
Good interpersonal and customer service skills.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
Health insurance
Life insurance
Provident Fund
Work Location: In person
📌 Technical Support Executive Kolkata
🏢 Career Hotspot u0026 Services
📍 Kolkata
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.