About the Role

We are looking for an experienced Travel Executive to join our team and handle end-to-end travel bookings and customer queries. The ideal candidate will have strong domain knowledge of airlines and hotel operations, along with hands-on expertise in GDS (Amadeus) ticketing and PNR creation.

Key Responsibilities
Handle air ticket bookings, cancellations, rescheduling, and re-issuance using Amadeus GDS
Create, modify, and manage PNRs accurately as per client requirements
Provide end-to-end travel solutions including domestic and international flight bookings, hotel reservations, and other travel-related services
Respond promptly to customer queries related to flights, fares, schedules, and hotel bookings
Coordinate with airlines and hotel vendors to resolve booking issues, fare discrepancies, and special requests
Ensure accuracy in fare quotes, itineraries, and travel documentation
Stay updated on airline policies, fare rules, visa requirements, and travel advisories
Handle queries during assigned shifts in a 24x7 rotational work setting
Maintain high standards of customer service and ensure timely resolution of all travel requests
Upsell/cross-sell travel products such as travel insurance, hotel packages, and add-on services where applicable





Required Skills & Qualifications
Minimum 2 years of relevant experience as a Travel Executive/Travel Consultant
Proficiency in Amadeus GDS — PNR creation, ticketing, and fare rules
Sound knowledge of domestic and international airlines, routes, and fare structures
Working knowledge of hotel booking systems and hotel industry practices
Robust communication skills (verbal and written)
Ability to multitask and work under pressure in a fast-paced environment
Willingness to work in rotational/night shifts and on weekends/holidays as required
Graduate in any discipline (Travel & Tourism background preferred)

Work Conditions
This is a full-time, work-from-office role
Candidate must be flexible to work in a 24-hour operational setting.
Should be available to attend to customer queries as and when they arise.

Preferred (Good to Have)
Additional GDS knowledge (Galileo/Sabre)
Experience in international ticketing and fare construction
Prior experience in a travel agency, tour operator, or airline back-office role

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits
Flexible schedule

Work Location: In person

📌 Travel Executive Noida
🏢 Siddhi Holidays
📍 Noida