Description

Position: ServiceNow HRSD Lead Developer

Location: Bangalore / Mumbai

Experience: 8–11+ years (Minimum 5+ years in HRSD)

Key Responsibilities
Lead architecture, design, and configuration of ServiceNow HRSD modules:
HR Case & Knowledge
Employee Center / EC Pro
Lifecycle Events (Onboarding, Offboarding, Cross‑boarding)
HR Catalog & COEs
Document Management
Now Mobile for HRSD
Solid JavaScript, Glide API, Flow Designer, and IntegrationHub capabilities.
Develop automated workflows using Flow Designer, HR Templates, and IntegrationHub.
Lead and mentor ServiceNow developers; perform code reviews and guide best practices.
Design and manage integrations with HCM systems (Oracle) BGV tools (AuthBridge), DMS, email/SMS/WhatsApp, and mobile channels.
Ensure platform compliance with SDLC, ITIL, governance, audit, and change management standards.
Support UAT, manage deployments, prepare backout plans, and provide production assistance.
Experience designing scalable, enterprise-grade HRSD solutions.
Positive to have below certifications

CSA – Certified System Administrator

CIS‑HRSD – Certified Implementation Specialist

CAD – Application Developer

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