Role : Regional Manager - Collection

Experience: 3–5 Years

Industry: BFSI / NBFC / FinTech / Banking

Job Overview

We are looking for a Collection Manager responsible for recovering overdue payments, managing delinquent accounts, and achieving assigned collection targets.

Key Responsibilities
Handle assigned overdue and delinquent customer accounts.
Conduct regular telephonic and field follow-ups for payment recovery.
Achieve daily, weekly, and monthly collection targets.
Generate and follow up on PTP (Promise to Pay) commitments.
Negotiate with customers for timely payment within company guidelines.
Handle customer queries, objections, and payment-related escalations.
Monitor assigned accounts and prioritize high-risk/high-value cases.
Maintain accurate collection records and daily MIS reports.
Ensure all collection activities follow company policies and applicable guidelines.

Requirements
3–5 years of experience in collections/recovery.
Experience in BFSI, NBFC, Banking, FinTech, or Lending preferred.
Positive communication and negotiation skills.
Target-oriented and comfortable with field/tele-collection activities.
Basic knowledge of MS Excel and MIS.
Graduate preferred.

📌 Collections Manager Varanasi
🏢 Paisalo Digital
📍 Varanasi