Job Responsibilities
Handle customer queries and provide appropriate resolutions through voice calls.
Communicate effectively with customers in English and Hindi.
Understand customer concerns and provide accurate information and assistance.
Maintain qualified communication and deliver a positive customer experience.
Follow defined process, quality and compliance guidelines.
Meet assigned productivity and performance targets.

Requirements
Minimum 1 year of Contact Centre / Customer Service experience.
Graduate / Undergraduate candidates can apply.
Comfortable handling English and Hindi calling.
Adaptable to work in 24×7 rotational shifts.
Positive communication and customer-handling skills.
Voice Versant: 65+
AMCAT SVAR: B1 / 58+

Selection
VNA assessment
Voice assessment / Versant

Interested candidates can apply with their updated resume.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Customer Service Associate – Voice Process Gurugram (India)
🏢 Believers HR
📍 India