WE ARE HIRINGAdmissions Sales & Operations Manager? Company: Dream Life Educational Services? Location: Coimbatore, Tamil Nadu? Work Mode: Full-Time | Work From Office? Reporting To: CEO & Management? Industry: Education | College Admissions | EdTechCompensationFixed CTC: ₹3.5–₹4.2 LPAPerformance-Linked Incentives: Up to ₹3 LPATotal Earning Potential: ₹7+ LPAFinal compensation will depend on relevant experience, team-handling capability, previous performance and interview assessment.About Dream Life Educational ServicesDream Life Educational Services is a Coimbatore-based education consultancy supporting students and parents with college selection, career counselling and admissions across Tamil Nadu and Bengaluru.As part of our 2027 expansion, we are looking for an experienced and performance-driven Admissions Sales & Operations Manager to lead our admissions, telecalling, counselling and office operations.Role OverviewThe Admissions Sales & Operations Manager will be responsible for managing the company’s day-to-day admissions sales and operational activities.The selected candidate will work directly with the CEO and management and take ownership of the telecalling team, closing counsellors, CRM processes, lead management, recruitment support, training, performance monitoring and admission-target achievement.This is a leadership position suitable for a candidate who can independently manage teams, establish processes and drive business growth.Key ResponsibilitiesSales and Admissions ManagementManage the complete student-admission process, from lead allocation to admission confirmation.Set daily, weekly and monthly targets for telecallers and closing counsellors.Monitor lead-response time, follow-ups, counselling quality and conversion rates.Support the team in handling difficult parent objections and high-value admission closures.Ensure hot leads are transferred to closing counsellors without delay.Track admission documentation, fee payments and confirmation status.Develop and execute strategies to achieve monthly and annual admission targets.Team ManagementManage telecallers, admission counsellors and other sales-support employees.Conduct daily morning meetings and evening performance reviews.Monitor employee attendance, discipline,



productivity and target achievement.Identify underperforming employees and implement coaching and improvement plans.Motivate the team and maintain a professional, target-oriented work environment.Coordinate employee recruitment, onboarding, training and assessments.Support management in building and scaling the admissions team.CRM and Lead ManagementManage lead allocation and follow-up processes through LeadSquared or a similar CRM.Ensure every call, follow-up and lead stage is updated accurately.Segregate leads based on course, location, interest level and admission readiness.Monitor missed follow-ups, inactive leads and overdue tasks.Maintain accurate reports on leads, conversions, admissions and revenue.Ensure zero leakage of high-potential leads.Operations ManagementOversee day-to-day office and admissions operations.Coordinate with college admission teams and management representatives.Maintain updated information about colleges, courses, fees, hostels and admission procedures.Ensure the team has the required call scripts, comparison sheets and college information.Establish SOPs for admissions, follow-ups, documentation and payment tracking.Coordinate with marketing, data, HR/admin and management teams.Handle student, parent and college-related escalations professionally.Submit daily, weekly and monthly MIS reports to the CEO and management.Training and Quality ControlTrain telecallers and counsellors on courses, colleges, scripts, CRM and objection handling.Conduct mock calls, performance assessments and refresher training.Review call recordings and provide structured feedback.Improve call quality, counselling standards and team conversion ratios.Ensure consistent communication and service quality across the team.Required QualificationsAny Bachelor’s or Master’s degree.Minimum 3+ years of experience in sales, admissions, counselling,



business development or operations.Previous team-handling experience is mandatory.Experience managing a team of 5–10 members is preferred.Strong knowledge of sales funnels, lead follow-ups and admission closures.Hands-on experience with CRM software, Excel or Google Sheets.Strong Tamil and English communication skills.Good leadership, negotiation, problem-solving and decision-making abilities.Ability to work independently and take responsibility for business outcomes.Must be comfortable working in a target-driven workplace.Must be willing to work full-time from our Coimbatore office.Preferred Industry BackgroundFirst preference will be given to candidates with experience in:EdTech companiesCollege admission consultanciesEducation counselling organisationsCoaching or training institutesUniversity or college admissions departmentsOverseas education consultanciesTarget-driven inside-sales organisationsKey SkillsTeam leadership and people managementAdmissions sales and counsellingTelecalling-team managementCRM and lead-funnel managementTarget planning and performance monitoringParent objection handlingAdmission closing and negotiationRecruitment and employee trainingMIS reporting and data analysisProcess development and operations managementCollege relationship managementStrong ownership and accountabilityPerformance AreasThe selected candidate will be evaluated based on:Team productivity and disciplineCRM accuracy and process complianceLead follow-up completionCall quality and counselling standardsLead-to-admission conversionMonthly and annual admission targetsEmployee training and retentionReporting accuracy and operational efficiencyOverall business growthCandidate PreferenceImmediate joiners or candidates with a short notice period will be preferred.Candidates residing in Coimbatore or willing to relocate can apply.Applicants must have genuine team-management experience and a strong performance record.How to ApplyInterested candidates can send their updated resume along with:Current locationTotal work experienceEdTech/education-sector experienceMaximum team size handledCurrent salaryExpected salaryNotice period? WhatsApp/Contact: (phone hidden)? Email: [email protected] Life Educational ServicesYour Career, Our Mission.

📌 Business Development & Admissions Manager (Coimbatore)
🏢 Dream Life Education
📍 Coimbatore