Key Responsibilities
Manage
large Telesales / B2C Sales teams
and drive business targets.Monitor
Productivity, Conversion, Attrition, and Shrinkage .Lead and mentor
Team Leaders and Managers .Identify performance gaps and implement improvement plans.Track
MIS and key business metrics .Collaborate with
Training, Quality, HR, and Operations
teams.Ensure adherence to sales processes and quality standards.
Mandatory Requirements
10+ years
of relevant experience in Telesales / B2C Sales.Robust experience in
Hardcore Sales and B2C Sales .Proven experience in
large team handling .Hands-on experience managing
Attrition & Shrinkage .Strong leadership and people-management skills.Graduation is mandatory.
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[email protected]:
Raksha Shukla – (phone hidden)
📌 Senior Manager - Telesales (Mumbai)
🏢 PolicyBazaar
📍 Mumbai