Salary: ₹80,000 per month

ExperienceMinimum 1 Year of Relevant ExperienceCompensationCTC: Up to ₹3,80,000 per annumLanguage RequirementMinimum B2 Level Proficiency in Arabic(Reading, Writing, Listening, and Speaking)Key ResponsibilitiesAudit and review Arabic language conversations, content, transcripts, and communications.Evaluate quality, accuracy, and compliance with client guidelines and standards.Identify grammatical, linguistic, translation, and communication errors.Provide constructive feedback and recommendations to improve quality performance.Prepare audit reports and maintain quality scorecards and trackers.Analyze trends and identify recurring quality issues and improvement opportunities.Ensure adherence to quality benchmarks, SLAs, and operational requirements.Collaborate with operations, quality, and training teams to drive continuous improvement.Escalate critical quality concerns and process deviations as required.Required Skills & QualificationsMinimum1 year of experiencein Quality Auditing, Content Review, Translation, Localization, Customer Support, or related operations.MinimumB2 level proficiency in Arabic .Strong Arabic reading, writing, listening,



and comprehension skills.Good command of English for reporting and documentation.Excellent analytical and problem-solving skills.Solid attention to detail and ability to work independently.Proficiency in MS Office, particularly Excel.Preferred QualificationsArabic Language Certification (B2 or above).Experience in BPO/KPO or global operations environments.Prior exposure to quality monitoring and reporting processes.Key CompetenciesArabic Language ExpertiseQuality AuditingAnalytical ThinkingAttention to DetailCommunication SkillsReporting & DocumentationProcess ComplianceStakeholder ManagementEducational QualificationGraduate in any discipline.Arabic Language Certification preferred.Working ConditionsLocation:MohaliMode of Work:100% Work From OfficeShift:Permanent Night ShiftExperience:Minimum 1 YearSalary:Up to ₹3.8 LPAInterested candidates with a minimum of 1 year of experience and B2-level Arabic proficiency who are willing to work from the Mohali office in permanent night shifts are encouraged to apply.

📌 Arabic Linguist (Mumbai)
🏢 eClerx
📍 Mumbai