20 Sep
|
The Hosteller
|
Mumbai
20 Sep
The Hosteller
Mumbai
Job role : Head of Growth/Digital marketing leadDepartment : Brand & growthJob Experience : Min. 9 yearsLocation : Mumbai HQ
About The Hosteller
The Hosteller started in 2015, when backpacker hostels weren't a category in India yet. Seventy-plus properties later, we're the country's largest self-operated hostel chain — and we've never really sold beds. We sell the common room at 11pm, the trek someone talks you into, the table that had four people and now has seven. Belonging is the product.
The whole brand runs on one line: go meet your people.
Role overview
You own the whole demand-distribution engine: paid, organic, search and PR, plus the blended number that turns made content and spend into direct bookings. Four function owners report to you and each carries a channel number. You own the budget split, channel-level CAC, ROAS and attribution, the martech stack behind them, and the weekly call to reallocate spend on evidence. When we open a current city, you own the playbook it launches on.
Responsibilities
Lead all three distribution sub-functions: paid, organic (social/community) & searchOwn performance and affiliate partnerships, including distribution deals and referral networks,
and brief the external PR agency alongside the marketing strategy leadOwn the blended distribution number and the budget split across channelsOwn channel-level CAC, ROAS, attribution & feed the strategy lead's portfolio viewSet the full-funnel strategy from awareness to direct booking in a 100% D2C modelManage the channel owners and hold each accountable for their channel’s metricsDrive down blended CAC while protecting volume and repeat rateOwn the martech and attribution stack across channelsRun weekly channel reviews and reallocate spend on dataLead new-market distribution play-books, for example city launches, events, product launches, etc.Be the single owner of how demand gets captured
Qualifications
Min. 9 years in performance or growth marketing, with time at a D2C, e-commerce, marketplace/aggregator model or travel/hospitality/service businessHas owned a blended CAC and ROAS number across paid, organic and search togetherHas managed function owners rather than only executives, and held them to channel numbersDeep on attribution and the martech stack, and honest about what the data can and cannot proveHas run city or market launches with a repeatable distribution playbookComfortable reallocating spend weekly on evidence, including away from their own favourite channel
📌 Head of Growth (Mumbai)
🏢 The Hosteller
📍 Mumbai