Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Integrated Business Planning (IBP)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical software applications within the organization.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline support processes and improve system performance.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate with stakeholders to prioritize and address critical system issues promptly.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in SAP Integrated Business Planning (IBP).
- Strong analytical skills to diagnose and troubleshoot complex system issues.
- Experience in managing and supporting enterprise-level business planning software.
- Ability to work collaboratively across diverse teams to implement effective solutions.
- Excellent communication skills to clearly convey technical information to non-technical stakeholders.

Additional Information:

- The candidate should have minimum 7 years of experience in SAP Integrated Business Planning (IBP).

- This position is based at our BDC14A - STPI office.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India