Role: Online Sales Executive
Experience: 1–3 years in online sales / e-commerce
Key Responsibilities:
- Handle online sales inquiries through website, social media, WhatsApp and other platforms.
- Respond to customer queries and provide product/service information.
- Generate and follow up on online leads.
- Convert inquiries into sales and achieve assigned targets.
- Maintain regular follow-up with potential and existing customers.
- Process online orders and coordinate with the operations/logistics team.
- Maintain customer details, order records and follow-up status.
- Handle customer concerns and provide appropriate solutions.
- Monitor online sales performance and prepare regular reports.
- Support promotional campaigns and online offers.
Required Skills:
- Solid communication and convincing skills.
- Good customer-handling and follow-up abilities.
- Basic knowledge of e-commerce and digital sales.
- Good knowledge of WhatsApp, email and social media platforms.
- Basic MS Excel/CRM knowledge.
- Target-oriented and self-motivated.
- Ability to work in a fast-paced environment.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Online Sales Executive (India)
🏢 Care Plus Facility Private
📍 India
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