We are looking for a Customer Relationship Manager to manage customer relationships, understand client requirements, and ensure a high level of customer satisfaction.

Key Responsibilities

- Manage and maintain strong relationships with existing customers.
- Handle customer queries, requests, and complaints professionally.
- Understand customer requirements and coordinate with internal teams for timely resolution.
- Follow up with customers and ensure proper service delivery.
- Maintain customer records and prepare regular reports.
- Identify opportunities to improve customer satisfaction and retention.
- Support business development through existing customer relationships.
- Ensure timely follow-up and effective communication with clients.

Required Skills

- 2–4 years of experience in Customer Relationship Management, Client Handling,



or a similar role.
- Excellent communication and interpersonal skills.
- Strong customer-handling and problem-solving abilities.
- Positive follow-up and coordination skills.
- Basic knowledge of MS Office, Excel, and email communication.
- Ability to build and maintain professional relationships.
- Good organizational and time-management skills.

How to Apply

Interested candidates can send their updated CV to: [email protected]

Pay: ₹35,000.00 - ₹55,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (India)
🏢 Active Designs
📍 India