Position: Desktop Support Engineer

Location: Western line, Mumbai
Budget: 20k to 23k Monthly CTC
Experience Required: Minimum 1 year

Working Days: 6 Days

Key Responsibilities:

- Provide remote technical support to end-users on desktop and system-related issues.
- Handle incidents, service requests, and troubleshooting through a ticketing system.
- Troubleshoot issues related to Microsoft Outlook, O365 applications, and email configurations.
- Ensure timely resolution of technical issues and escalate as necessary.
- Maintain accurate documentation of support activities and resolutions.
- Collaborate with teams to ensure consistent and quality support delivery.

Required Skills:

- Hands-on experience with Ticketing Tools (e.g., ServiceNow, JIRA, Freshdesk, etc.).
- Strong knowledge of Outlook Troubleshooting and O365 Support.
- Basic understanding of desktop hardware, software installations, and remote troubleshooting tools.

Email- [email protected] or [email protected]

Job Type: Permanent

Pay: ₹20,000.00 - ₹23,000.00 per month

Perks:

- Health insurance
- Provident Fund

Application Question(s):

- What is your current CTC?
- What is your notice period/ LWD?

Work Location: In person

📌 Desktop Engineer (India)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 India