About Us!
Home Locator is a leading real estate consultancy platform that offers extensive guidance, expert insights, and unparalleled service to simplify the home-buying process and ensure a stress-free experience for our clients.
JOB DESCRIPTION – CRM Expert (CRM Lead Journey Executive)
Role Summary
The CRM Expert is responsible for managing the complete customer lead journey in the CRM, from lead allocation to booking closure support. The role ensures documentation tracking, builder coordination. The CRM Expert acts as the central coordination point between Sales, Accounts, and Operations to ensure kcomplete CRM process compliance.
Key Responsibilities
- Verify customer information and maintain accurate booking and customer records in CRM.
- Maintain trackers for pending and completed CRM activities.
- Ensure zero duplicate or incorrect customer records.
- Prepare daily, weekly, and monthly CRM reports for Management.
- Share actionable insights on CRM performance.
- Coordinate with Sales, Accounts, and Operations teams for smooth CRM processes.
- Ensure timely resolution of CRM-related issues and maintain process compliance.
Required Skills & Competencies
- Strong knowledge of CRM systems.
- Excellent MS Excel and reporting skills.
- Good understanding of sales operations and customer lifecycle.
- Strong coordination, communication, and follow-up skills.
- High attention to detail and data accuracy.
- Ability to handle multiple projects and deadlines.
Remuneration: As per industry standards.
Email Id:
[email protected] and contact on +91-XXXXXXXXXX
Job Type: Full time
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Application Question(s):
- Are you comfortable working 6 days a week
Education:
- Bachelor's (Required)
Experience:
- Microsoft Excel: 1 year (Required)
- Real estate sales: 1 year (Required)
Language:
- English (Required)
Location:
- BTM Layout, Bengaluru, Karnataka (Required)
Willingness to travel:
- 75% (Required)
Work Location: In person
📌 CRM Expert-Real estate (India)
🏢 Home Locator
📍 India