Outpace Consultancy is hiring enthusiastic freshers for a Customer Support (Non-Voice) role. The selected candidates will be responsible for assisting customers through written communication, resolving queries, and maintaining a high standard of service quality.

Key Responsibilities

- Handle customer queries through chat, email, or other written communication channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain proper records of customer interactions.
- Follow company policies, process guidelines, and quality standards.
- Coordinate with internal teams when required to resolve customer issues.

Eligibility & Requirements

- Graduate / Undergraduate Freshers can apply.
- Valuable written communication skills.




- Basic computer knowledge and familiarity with email or chat platforms.
- Good problem-solving and customer-handling skills.
- Willingness to work in rotational shifts.

Salary & Benefits

- In-Hand Salary: ₹14,000–₹15,000 per month
- Travel Allowance: ₹1,400 per month
- Cab Facility: One-way cab available
- Work Schedule: 5 days working
- Week Off: 2 rotational offs
- Shift: Rotational shifts

Work Location: New Town, Kolkata

Interested candidates can apply with their updated resume.

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

- Commuter assistance

Work Location: In person

📌 Customer Support Specialist (Newtown)
🏢 Outpace Consultancy
📍 Newtown