Position: Customer Service Executive – Back Office
Location: Kochi, Kerala
Company: UAE-Based Freight Forwarding & Logistics Company

We are looking for an experienced Customer Service Executive to join our back-office operations team in Kochi.

Requirements

- Minimum 2 years of experience in Customer Service within the freight forwarding / logistics / 3PL industry
- Experience working with a UAE-based 3PL freight forwarder/ logistics company is required
- Fluent English communication skills – mandatory
- Hindi – preferred
- Good knowledge of freight forwarding and logistics operations-UAE /International
- Solid customer handling and communication skills
- Ability to coordinate effectively with customers, overseas agents, operations and internal teams
- Good computer and email communication skills
- Ability to work independently and manage multiple customer requirements

Salary

Starting Salary: INR 20,000 per month





Salary increment will be reviewed after 3 months based on performance and suitability for the role.

Employment

Full-time | Back Office | Kochi, Kerala

Candidates with relevant UAE freight forwarding / 3PL experience are strongly encouraged to apply.

Only candidates who fulfil the requirements please apply.

Join a growing international logistics team and build your career in UAE-focused freight forwarding operations.

Pay: ₹20,000.00 per month

Ability to commute/relocate:

- Vyttila, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

- UAE Based 3PL Freight forwarding/ Logistics: 2 years (Required)

Language:

- English (Required)

Work Location: In person

📌 Customer Service Executive – 3PL Freight forwarding experience (India)
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📍 India