Back Office Staff

Company: Hotel Essentials
Location: Siliguri, West Bengal
Job Type: Full-Time
Experience: Minimum 5 Years
Salary: ₹15,000 – ₹20,000 per month

Job Summary

Hotel Essentials is looking for an experienced and responsible Back Office Staff member to support our day-to-day business operations. The ideal candidate should have a minimum of 5 years of relevant work experience and be proficient in MS Office, Advanced Excel, and professional email communication.

The candidate will be responsible for preparing quotations, coordinating with customers, and following up with different departments to ensure smooth and timely completion of assigned tasks.

Key Responsibilities

- Prepare and send customer quotations accurately and within the required timelines.
- Coordinate with customers regarding quotations, orders, requirements, and follow-ups.
- Follow up with internal departments such as Sales, Purchase, Operations, Accounts, and Warehouse.
- Maintain and update customer and quotation records.
- Prepare reports, statements, MIS, and other required documents using MS Excel.
- Track pending quotations, orders, deliveries, and other customer requirements.
- Handle skilled email communication with customers, vendors, and internal teams.
- Ensure proper documentation and filing of business records.




- Coordinate between different departments to ensure smooth workflow.
- Perform other back-office and administrative duties as assigned by management.

Required Skills & Qualifications

- Minimum 5 years of relevant work experience in back-office, sales coordination, or a similar role.
- Strong working knowledge of MS Office.
- Excellent knowledge of Advanced Excel, including formulas, data management, reporting, and MIS preparation.
- Good knowledge of professional email communication.
- Good communication and coordination skills.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and follow up effectively.
- Ability to coordinate efficiently with customers and multiple internal departments.
- Experience in quotation preparation and order coordination.
- Experience working with ERP/CRM systems.
- Working knowledge of Zoho will be an added advantage.

Salary

₹15,000 – ₹20,000 per month, depending on experience, skills, and suitability for the role.

Ideal Candidate:-

We are looking for someone who is experienced, organized, proactive, and comfortable working with Excel, quotations, emails, customers, and multiple internal departments.

Interested candidates can apply through Indeed or can contact:- +91-XXXXXXXXXX.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Back Office Executive (India)
🏢 Hotel Essentials india
📍 India