Telesales Team Leader

Location: Kochi, Kerala
Department: Sales / Telesales
Reports to: Sales Manager / Head of Sales

Key Responsibilities

- Lead, mentor, and manage a team of telesales/tele-calling agents to meet / exceed monthly & quarterly sales targets.
- Assign sales quotas, set daily / weekly / monthly goals.
- Monitor team performance via KPIs (call volume, conversion rate, average deal size, etc.).
- Coach agents on sales techniques, objection handling, product knowledge (solar products — on-grid/off-grid systems, inverters, batteries, etc.).
- Develop & implement telesales strategies: script development, call campaigns, follow-ups.
- Work with Marketing / Lead Generation team to ensure steady flow of leads, and optimize lead quality.
- Prepare reports on telesales outcomes; analyze metrics; propose improvements.
- Ensure customer relationship management (CRM) tool is used effectively by team (logging calls, updates etc.).
- Maintain compliance, quality of calls, ensuring customer satisfaction and follow ups.




- Coordinate with field sales / project teams for site visits & conversions from telesales leads.

Qualifications & Skills

- Bachelor’s Degree /Diploma or equivalent experience.
- 2 + years of experience in telesales or inside sales,
- Experience in solar / renewable energy sector is a big plus but not mandatory.
- Strong communication skills in Malayalam.
- Good interpersonal, negotiation, and coaching skills.
- Analytical mindset: ability to interpret data, metrics, and use them to improve outcomes.
- Comfortable using CRM software, telephony tools.
- High drive for targets, result focused.

Compensation & Benefits

- Fixed salary + performance incentives / bonuses.
- Mobile / call allowance.
- Prospect for growth into senior sales leadership.

interested candidates can share your updated resume to [email protected]/+91-XXXXXXXXXX

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Team Leader - Telesales (India)
🏢 SPECTRUM SOLAR POWER
📍 India