Walk-in Drive | Help Desk Support Engineer | HyderabadMovate Technologies is hiring!Join us for aWalk-in Drivefor the position ofHelp Desk Support Engineerat our Hyderabad office.Date:19th Sept, SaturdayLocation:Movate Technologies, Trendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana 500032Position: Help Desk Support EngineerExperience:1 to 3 YearsKey RequirementsExcellent spoken and written English communication skills (B1 CEFR level or above)Strong customer service orientationMid-level troubleshooting skillsAbility to identify and resolve technical issues using SOPs and Knowledge Base articlesExperience supporting users through Chat, Phone,



and EmailAbility to work in a fast-paced support environmentTechnical SkillsBasic troubleshooting experience on:WindowsMac OSLinuxChrome OSHardware and software troubleshootingUser support and issue resolutionDocumentation and ticket managementEscalation handling and incident managementRoles & ResponsibilitiesProvide remote technical support via Phone, Chat, and EmailDiagnose and resolve hardware, software, and user-related issuesFollow documented troubleshooting procedures and knowledge articlesDocument issues, resolutions, and troubleshooting stepsCollaborate with internal teams for escalations and issue resolutionSupport deployment of current processes, SOPs, and system changesWhy Join Movate?Work with global customersGain exposure to multiple technologies and operating systemsFast-paced learning environmentExcellent career growth opportunitiesWalk in and explore exciting career opportunities with Movate Technologies!Venue:Movate TechnologiesTrendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana 500032Bring:Updated Resume, Government ID Proof, and Passport-size Photograph.

📌 Walk-In Drive On 19th Sept | Help Desk Support Engineer (Maharashtra)
🏢 Movate
📍 Maharashtra