Customer Support RepresentativeWork Mode:Work From Office (WFO)Location:KolkataExperience Required:Minimum 1–2 yearsBudget:Up to ₹20,000/monthJoining:Immediate Joiners PreferredAbout the RoleWe are looking for a dedicated and articulate Customer Support Representative to join our team in Kolkata. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and maintaining accurate records using basic spreadsheet tools.Key ResponsibilitiesHandle inbound and outbound customer interactions professionally via phone, chat, or emailAddress customer queries, complaints, and requests in a timely and courteous mannerMaintain and update customer data, logs,



and reports using Google SheetsCoordinate with internal teams to ensure smooth query resolutionFollow up with customers to ensure satisfactory closure of issuesMaintain accurate documentation of interactions and escalate unresolved issues when necessaryRequired Skills & QualificationsCommunication:Excellent verbal and written communication skills in bothHindi and EnglishTechnical:Basic working knowledge ofGoogle Sheets(data entry, basic formulas, updating records)Experience:Minimum1–2 yearsin a customer support / customer service roleEquipment:Must own apersonal laptopConnectivity:Must have astable Wi-Fi connectionat home (as backup/remote access may occasionally be required)Location:Must be based inKolkataor willing to relocateAvailability:Should be able to joinimmediatelyWork Mode & CompensationWork Mode:Work From Office (WFO), KolkataSalary Budget:Up to₹20,000 per month(based on experience and interview performance)Preferred AttributesStrong problem-solving and interpersonal skillsAbility to multitask and work under pressurePositive attitude with a customer-first approachPrior experience in a similar support/BPO role is a plusFor more details ConnectHR Nayanika ((phone hidden))or mail us at

📌 Customer Support Executive (Maharashtra)
🏢 SkillEnable
📍 Maharashtra