- Handle inbound customer calls and resolve queries/complaints.
- Provide professional and timely solutions.
- Handle escalations when required.
- Update customer interactions in CRM.
- Meet quality and performance targets.
Requirements:
- Good communication skills in English & Hindi.
- 6 months–2 years of customer support/voice process experience.
- Basic CRM & MS Office knowledge.
- Positive problem-solving and customer-handling skills.
📌 Customer Support Voice Process (Bengaluru)
🏢 Careerblock
📍 Bengaluru
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