It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. **What you get to do in this role:** **??** + Lead product strategy?that?sets us up for success as we?look to grow?to $10B+ in?revenue + Communicate?product?priorities?and build?consensus + Assume leadership responsibilities as an?accountable owner who is committed?to the outcome regardless of the role or?organizational?boundaries + Work with?multiple?teams?to?guide?projects?through?development?and bring high-quality products to life + Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction + Communicate complex problems into easily understood requirements and provide solutions + Develop multi-mode?communications that convey a clear understanding of the needs of different audiences + Lead the promoting of efforts across different groups of team members,



along with the ability to influence inside and outside of your team **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 12+ years of software?product?management experience + Strong prioritization?skills?and?the?discipline to focus on high?impact?activities + Experience defining and??capturing?product?requirements?and?transforming them into?a?product roadmap + Deep curiosity about customer?needs and a track record in?building customer relationships?and delivering customer-centric solutions + Experience driving solution development through big-picture solution development + Ability to serve as a team lead, and coach employees at lower levels FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://careers.servicenow.com/life-at-servicenow#workpersonas) .



To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal prospect employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.? **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

📌 Sr Staff Inbound Product Manager (Hyderabad)
🏢 ServiceNow
📍 Hyderabad