Enterprise Solution ArchitectPune, IndiaJR014144 Responsibilities: - Collaborate with their counterparts in the Operations organizations to solution strategies for existing Enterprise clients - Provide input on incidents and problem management activities, including technical recommendations on remediation actives and RCA (root cause analysis) - Provide technical project oversight - Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience - Service ongoing requests from a solution design and pricing perspective - Provide change management advisory and risk analysis - Aid in driving stability and innovation within the client's current and future state and create solutions based on client requirements and available product offerings - Proactive advisor for service optimization, enhancement and transformational initiatives - Proactive analysis and recommendations for Platform capacity, service and performance improvement - Participate in customer pricing, invoicing, and billing reviews Requirements: - Bachelor's degree in engineering or computer sciences - Major Industry accreditations / certifications - 10+ years of experience as an architect or equivalent in the hosting and network space (preferably with a service provider) - Valuable understanding of Project management methodologies - Proven experience in managing projects through the entire project lifecycle. This includes managing multi phase/multi-dimensional/multi-resource projects to conclusion while maintaining high client satisfaction - Understanding of (and experience with) public cloud platforms (AWS, GCP,



Azure) and hybrid solutions required - Well versed in the hosting technology landscape including compute, storage, backup, network, security, DR, DevOps and IT governance - Good understanding of the sales process for large and complex opportunities including ITO - Resourceful and confident in Crisis and Expectation management and confident under pressure - Has experience in technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability - Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients - Ability to work in a team environment and demonstrate strong problem-solving skills 2 - Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint and MS Visio - Excellent organizational, interpersonal, and communication skills (oral, written and presentation) Key Attributes: - Independent, Self-directed, Results oriented - Strong presentation & communication skills - Strong empathy, self-awareness and interpersonal skills - Able to challenge status quo in a non-confrontational way Seniority Level: - 10+ years of experience as an architect or equivalent in the hosting and network space (preferably with a service provider and/or cloud MSP) Travel: - Travel to various Ensono locations and client sites will be frequent; estimated 25% of weeks will involve travel, more in first year of role for on-boarding and client engagement. JR014144

📌 Enterprise Solution Architect (Pune)
🏢 Ensono
📍 Pune