The ideal candidate loves talking to people and proactively solving issues.
Whatsapp cv to (phone hidden)
Eligibility- Min 6 Month of exp in Chat, Email, Voice & Whats App CTC- 25-30% Hike on current ctc plus night cab pick up
Job Title: Customer Support Executive – Chat, Email, Voice & Whats App Customer Handling:
Handle customer queries and complaints through
voice calls, chat, email, and Whats App
with professionalism and empathy. Query Resolution:
Understand customer concerns, provide accurate information, resolve issues within defined
SLA/TAT , and ensure a positive customer experience. Communication Skills:
Demonstrate excellent
English communication, typing, grammar, comprehension, and active listening skills
across voice and non-voice channels. Process & Compliance:
Follow defined
SOPs, quality standards, data-security guidelines, and escalation procedures
while maintaining accurate customer records. Performance & Flexibility:
Achieve
CSAT, QA, AHT, FCR, productivity, and response-time targets
and be comfortable working in
rotational shifts, including weekends/holidays , as required.

📌 Customer Service Representative 11 (India)
🏢 ABRICKWRAPS CONSULTANCY
📍 India