We are looking for a
Support Specialist
to manage production support for a major US-based specialty retailer. In this role, you’ll deliver
L2/L3 support
across Oracle Micros Xstore / Xcenter environments and key integrations like JDA and financial systems. We need someone proficient with
T-SQL
and
Python , with robust hands-on experience in Xstore configuration and troubleshooting. Time Zone:
Candidates must be ready to work in the
CST time zone
to align with US retail operations. What We’re Looking For Experience:
3+ years in customer/user support, with at least 2 years of hands-on experience in
Micros Xstore . Database & Scripting Skills:
Proficiency in
T-SQL
/ SQL Server (2012/2016) and familiarity with
Python . Functional Expertise:
Deep knowledge of Xstore functionality, configuration, and retail enterprise environments. Integrations:
Familiarity with
JDA integration
and enterprise financial systems. Problem-Solving Mindset:
Self-directed in troubleshooting with strong communication skills and a customer-first attitude.

📌 Oracle Xstore Support Specialist (India)
🏢 Tenarai
📍 India