Care247 (https://care247.in/ ) is a next-generation
healthcare platform powered by AI
for emergency and everyday care by connecting talented medical and wellness professionals with members/patients across India using a monthly subscription fees-based model. We’re on a mission to reimagine healthcare and transform home-based healthcare across
So come and be the Change: Create real impact by delivering round-the-clock, holistic care to communities across India — and be part of setting a bold new standard for emergency response, routine healthcare and wellness. You’ll not only ride this wave but join hands to lead it.
Job Title: Care Specialist will be acting like a patient or member service partner in
1-2 Night and 2 Day (Shifts )
Job Summary: The role is responsible for managing a high volume of inbound and outbound calls, addressing patients, customer and supplier inquiries, onboarding customers, resolving complaints,
converting leads/inquiries into paid home care services.
This role requires excellent communication skills, problem-solving abilities, and a commitment to patient satisfaction.
Key Responsibilities: Handle Inbound and Outbound Calls:
Manage large volumes of calls in a timely and professional manner, following communication scripts when necessary. Service Promotion: Inform customers about new products, services, and policies, and seize opportunities to
upsell
when appropriate. Coordination:
Work with other patient service suppliers/partners, doctors, caregivers and other professionals to relentlessly improve patient services. Customer Inquiry Resolution:
Respond to customer questions and concerns about products, services, or policies, providing accurate and satisfactory answers. Social Media:
Support company's social media handles to generate sales and engagement
:::::::::::::::: IMPORTANT :::::::::::::::: To accept your application, Please send your 1- Resume




incl Linked In 2- 120 secs Video or Audio
introducing yourself in
your own voice
(as sample) to including How you would pitch
Care247’s services
to a potential lead?
Qualifications: Education: Healthcare /related Graduation; Excellent communication skills in English, conversational skills in Hindi, any other regional language additional education or certifications in customer service or related fields are a plus. Skills: Excellent verbal and written communication skills. Strong active listening and problem-solving abilities. Ability to multitask, prioritize, and manage time effectively. Customer focus and adaptability to different personality types. Working arrangement: Workplace: Remote; likely to require night or weekend shifts depending on company needs.
Stipend/Salary
Range depending on Experience and Role Type (Part-time/ Full-time) 12.5 K to 25+ K INR plus
variable performance bonus
Why Care247.in ? AI Early Mover: Empower yourself to design, develop, and deploy Artificial Intelligence (AI) solutions that transform lives and elevate healthcare outcomes Flexible
Time Commitment: Set your own hours. Perfect for those balancing multiple professional and personal priorities. Remote + Hybrid choice:
Contribute remotely or in a hybrid model based on your preference, current location and situation Learning and Development:
Access training, certifications, and mentorship programs t Startup Energy, Big Purpose: Work in a dynamic, flexible, and mission-driven environment where your ideas matter. Growth into Leadership role:
As an early mover, you’ll have the opportunity to grow with us and within 18-24 months step into leadership role as Care247.in expands across India.
Join us to make a significant impact on how users interact with our products, ensuring a seamless and enjoyable user experience
Care247 You Tube Channel https://www.youtube.com/channel/UCNIz1V0D5SQ70qSu0gi5JcQ

📌 Healthcare Specialist (India)
🏢 Care247.in
📍 India