Job Title B2C Sales Manager – US Process
Job Description SS Tech Services
is looking for an experienced
B2C Sales Manager – US Process
to lead and manage our international sales team at our Noida office. The ideal candidate should have a strong background in
International B2C Sales / US Process , with proven experience in
team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure . The role involves managing a team of
25+ sales professionals , driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets.
Key Responsibilities Lead, manage, and motivate a team of
25+ B2C sales professionals Drive
US B2C sales
and achieve monthly and quarterly revenue targets Monitor key sales metrics including
conversion rate, productivity, revenue, average sales value, and target achievement Develop and execute strategies to improve sales performance and conversions Conduct regular
call reviews, sales meetings, coaching sessions, and performance reviews Train and coach team members on
sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closure Identify performance gaps and implement appropriate improvement plans Support the team with escalations and
high-value deal closures Prepare and analyze sales reports, forecasts,



and performance metrics Ensure high-quality customer interactions and adherence to process standards Coordinate with internal teams to achieve overall business objectives Must-Have Qualifications 5+ years of experience in International B2C Sales Minimum
2–3 years of experience in Sales Team Management Proven experience managing a team of
20–25+ sales professionals Strong experience in
US Process / International BPO / Voice Sales Proven track record of achieving
sales and revenue targets Excellent verbal and written
English communication skills Strong
negotiation, objection-handling, upselling, and closing skills Strong understanding of
sales KPIs, conversion rates, productivity, and revenue metrics Experience in
sales coaching, performance management, and team development Must be comfortable working in a
US Shift Must be willing to
work from office in Noida Preferred Qualifications Prior experience selling to
US customers Experience in
Outbound B2C Sales Experience in
upselling, cross-selling, and retention sales Prior experience in an
International BPO / US Voice Process Experience with
CRM and sales reporting tools Exposure to
sales forecasting and target planning Experience managing a high-volume, target-driven sales environment Graduate/Postgraduate qualification preferred Compensation & Perks Attractive salary+performance-based incentives Meal facility Career growth and leadership opportunities Budget: 12 LPA Cab Facility 5 days working Job Details Location:
Iconic Corenthum, Sector 62, Noida Workplace Type:
On-site Shift:
US Shift Employment Type:
Full-time Industry:
BPO / International B2C Sales

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